Privacy Policy

Freedom Technologies, LLC (“Freedom Technologies,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit freedomnaple.com (the “Site”) or contact us about our security systems, smart home automation, and audio and video services, how we use that information, and the choices you have.

1. Information We Collect

Information you give us

When you request a quote, call, email, or otherwise contact us, we may collect your name, email address, phone number, property address, and any details you share about your home, business, or project.

Information collected automatically

When you browse the Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, pages viewed, the website that referred you, and the date and time of your visit. This is collected using cookies and similar technologies.

Information related to our services

If you become a customer, we may keep information needed to design, install, monitor, and support your system, such as equipment details, system settings, and site access instructions. We only collect what is reasonably needed to provide and support the services you request.

2. How We Use Your Information

• To respond to your questions and requests for quotes or consultations.
• To design, schedule, install, service, and support your systems.
• To coordinate professional monitoring, warranties, or manufacturer support you have requested.
• To send service-related messages, such as appointment confirmations, reminders, and updates.
• To send occasional news or offers, where permitted by law. You can opt out at any time.
• To operate, secure, and improve the Site.
• To comply with legal obligations and protect our rights.

3. Calls and Text Messages

If you provide your phone number, you agree that Freedom Technologies may call or text you about your inquiry, appointments, and services. Message frequency varies, and message and data rates may apply. You can reply STOP to any text to opt out, or HELP for help. Consent to receive messages is not a condition of purchase.

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their own marketing purposes.

4. Cookies and Analytics

We use cookies and similar tools to keep the Site working, understand how visitors use it, and improve it. You can set your browser to refuse or delete cookies. Some parts of the Site may not work properly if cookies are disabled.

5. How We Share Information

We do not sell your personal information. We share it only as described below:

• Service providers who help us run our business, such as website hosting, email, scheduling, and payment processing, and who may use your information only to perform services for us.
• Monitoring centers and equipment manufacturers, when needed to activate monitoring, warranties, or support that you have requested.
• Legal and safety reasons, when required by law, subpoena, or court order, or to protect the rights, property, or safety of Freedom Technologies, our customers, or others.
• Business transfers, in connection with a merger, sale, or transfer of all or part of our business.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, including to support your system, keep business records, and meet legal, tax, and accounting requirements.

8. Your Choices

• You may ask to access, correct, or delete the personal information we hold about you.
• You may opt out of marketing emails using the unsubscribe link, or opt out of texts by replying STOP.
• You may control cookies through your browser settings.

To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

9. Third-Party Links

The Site may link to third-party websites, such as Google, Facebook, Instagram, and YouTube. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing information with them.

10. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Your continued use of the Site after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Freedom Technologies, LLC
6561 Taylor Rd #5, Naples, FL 34109
Phone: 239-888-3050
Email: frankfreedomnaples@outlook.com